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IBM C2180-188 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: BPM Governance & Architecture | 20% | - Environment and deployment planning - Reusable assets and standards - Governance frameworks |
| Topic 2: WebSphere Lombardi Edition V7.2 Specifics | 10% | - Tooling and environment overview - Product capabilities |
| Topic 3: BPM Program Lifecycle & Methodology | 30% | - Solution lifecycle phases - Playback-driven development approach - Roles and responsibilities |
| Topic 4: Project Scoping & Estimation | 25% | - Risk identification and management - Work breakdown and effort estimation - Business value assessment |
| Topic 5: Monitoring & Optimization | 15% | - KPI and performance measurement - Change management - Continuous improvement |
IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. The business requirements for the BPM platform dictate that the runtime environment supports up to 10,000 unique users with up to 2,000 concurrent users during an 18 hour daily usage window with response times for user actions of less than 6 seconds in 95% of cases and no more than 10 seconds in any case. Who is responsible for ensuring that this expectation is met?
A) BPM Program Manager
B) BPM Analyst
C) BPM Developer
D) BPM Administrator
2. One week prior to the start of Iteration 5, which is planned for a two weeks duration, the BPM Program Manager has asked developers to review the proposed user stories assigned to the iteration, define implementation tasks and provide estimates in hours. During the commitment meeting prior to iteration start, one of the user stories has a single implementation task with an estimate of 80 hours. What should the BPM Program Manager recommend?
A) Break down the implementation work into tasks that can be described in 8 hours or less.
B) Cancel the user story and move it to a future iteration because 80 hours too large to fit into a two-week iteration with confidence.
C) Break down the user story into child stories because it is an epic.
D) Pad the task with 20% more hours because developers typically under-estimate their required effort.
3. The BPM program manager and process owner for a new hire onboarding process project need to ensure that the solution developed by the team will be accepted and adopted by the target users. To facilitate this, they decide to:
A) plan additional playbacks for user screens.
B) involve champion SMEs in the discovery and implementation including playbacks.
C) agree with users to postpone the release until every feature is correct.
D) insist on documentation of all user requirements before having the development team begin work.
4. The BPM validation process is the first time BPM project for the development team. At the project launch meeting, the functional requirements for the project are requested by the developers and administrator. The program manager reminds the team that functional requirements are typically documented during a specific phase in the BPM life cycle. When are the functional requirements for the process documented?
A) Process discovery
B) Process simulation
C) Process optimization
D) Process identification
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A |



