WGU Organizational-Behavior Valid Test : WGU Organizational Behavior (GTO1, C715)

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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. Three employees meet face-to-face to identify a problem and resolve it through open discussion. Which type of conflict resolution technique is this?

A) Compromising
B) Smoothing
C) Problem solving
D) Devil's advocate

2. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?

A) The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.
B) Studies demonstrate that environment influences behavior but has no influence on personality.
C) Personality and behavior are based solely on environmental factors.
D) Environment is the single element in determining an individual's behavior.

3. Which method should be used to maximize team member participation in a global meeting?

A) Alpha-direct technologies to maintain communication links
B) Online using computer technologies and/or phone communication
C) Unilateral electronic messaging to facilitate communication
D) A Delphi-like sequence of notes via carrier mail to encourage dialog between members

4. What is a purpose of employee evaluations?

A) To assist management in making human resource decisions
B) To measure the psychological symptoms of organizational dysfunctionality
C) To serve as a screening device for hiring new employees
D) To educate employees on the personalities of supervisors and help them adjust to management styles

5. Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?

A) Problem, criteria, and alternatives
B) Situation, attributes, and alternatives
C) Creativity, relationships, and expertise
D) Distinctiveness, consensus, and consistency

Solutions: