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Microsoft Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations Sample Questions:
1. You are a licensing specialist. Your customer is Northwind Traders, a small manufacturer of winter sportswear.
Company Background
Northwind Traders sells sportswear to outlets in the United States and Canada. Northwind
Traders has 200 sales representatives.
Network Description
Each sales representative has a portable computer and a handheld device. Northwind
Traders purchased 100 new portable computers for the sales force less than 60 days ago.
These new computers had Microsoft Windows XP Professional and Microsoft Office 2003
Professional preinstalled.
The company has 80 desktops in the main office. These desktops are older PCs running
Windows 98 and Office 97 Professional.
Current Licensing Solution
In July 2002, Northwind Traders purchased licenses and Software Assurance for Windows
98 and Office Professional on the desktops through the Open License program. No upgrades have been installed, due to the hardware constraints of the older desktops.
Business Goals
Northwind Traders plans to launch an online store to expand its business into the worldwide market.
The company plans to update its server environment with the following software:
Windows Server 2003
Microsoft Exchange Server 2003
Microsoft SharePoint Portal Server 2003
Microsoft SQL Server 2000, for its online store
The company plans to replace the 100 older portable computers within the next year.
The company wants to continue to increase sales by effectively servicing existing customers and by expanding its customer base without adding employees.
The company president wants to standardize all software on the desktops and the portable computers, but he does not want to spend budget on upgrading the 80 noncritical desktops.
End of repeated scenario
You need to recommend a change in the software acquisition process for Northwind
Traders. Which factor has the greatest influence on the need to change?
A) setting up an online store
B) the need to identify opportunities to increase sales
C) the need for easy administration and cost-effectiveness
D) expanding the customer base
2. You are a licensing specialist. Your customer is Contoso Pharmaceuticals, a growing pharmaceutical company.
Company Background
Contoso Pharmaceuticals has two divisions in the United States, one division in
Switzerland, and two divisions in England. The company is purchasing a small competitor in Germany that has a Select License agreement at Level A for applications and systems.
The agreement includes Software Assurance Membership.
In the past year, Contoso Pharmaceuticals expanded much more rapidly than it had anticipated. The companys growth will likely continue. Additional competitors might be acquired.
Network Description
The Contoso Pharmaceuticals network contains 11,500 desktops. The desktops run
Microsoft Windows XP Professional. Desktops in most locations run Microsoft Office
Professional. Desktops in some locations run third-party applications. The company network contains Microsoft Exchange servers and Microsoft Windows servers.
Current Licensing Solution
Contoso Pharmaceuticals holds a Select 6.x License agreement. When the company entered the Select License agreement, the number of forecasted purchases qualified
Contoso Pharmaceuticals for the Level B discount in applications and systems. As the company approaches its first anniversary, it has accumulated 20,000 points in the
Applications pool and 12,000 points in the Systems pool.
Business Goals
Each division plans and budgets its own software purchases. This purchase model works for Contoso Pharmaceuticals, but the executive team wants to look for ways to optimize the companys information technology (IT) investments and to ensure a more predictable budget.
The executive team is evaluating whether it should manage the IT environment and budget for the entire enterprise and standardize all desktops to use the same applications and operating systems. The team wants to save money and to ensure that collaboration among divisions and locations is more efficient. The team does not know if the benefits of standardization will outweigh the costs of training end users and the IT department to use the new software.
End of repeated scenario
You need to recommend the most appropriate licensing solution for the German division once the acquisition is complete. What should you recommend?
A) The German division should sign a new enrollment under the Contoso Pharmaceuticals agreement.
B) The German division should sign a new Select License agreement at the same level as
Contoso Pharmaceuticals.
C) The German division should sign a new Select License agreement and enrollment at the same level as Contoso Pharmaceuticals.
D) The German division should continue to purchase software under its current agreement until the agreement expires.
3. You are a licensing specialist. Your customer is Northwind Traders, a small manufacturer of winter sportswear.
Company Background
Northwind Traders sells sportswear to outlets in the United States and Canada. Northwind
Traders has 200 sales representatives.
Network Description
Each sales representative has a portable computer and a handheld device. Northwind
Traders purchased 100 new portable computers for the sales force less than 60 days ago.
These new computers had Microsoft Windows XP Professional and Microsoft Office 2003
Professional preinstalled.
The company has 80 desktops in the main office. These desktops are older PCs running
Windows 98 and Office 97 Professional.
Current Licensing Solution
In July 2002, Northwind Traders purchased licenses and Software Assurance for Windows
98 and Office Professional on the desktops through the Open License program. No upgrades have been installed, due to the hardware constraints of the older desktops.
Business Goals
Northwind Traders plans to launch an online store to expand its business into the worldwide market.
The company plans to update its server environment with the following software:
Windows Server 2003
Microsoft Exchange Server 2003
Microsoft SharePoint Portal Server 2003
Microsoft SQL Server 2000, for its online store
The company plans to replace the 100 older portable computers within the next year.
The company wants to continue to increase sales by effectively servicing existing customers and by expanding its customer base without adding employees.
The company president wants to standardize all software on the desktops and the portable computers, but he does not want to spend budget on upgrading the 80 noncritical desktops.
End of repeated scenario
You need additional information before you can recommend the most appropriate licensing solution. What additional information do you need?
A) the software acquisition process
B) the number of expected daily visitors to the Web site
C) the location of the sales representatives
D) the number of servers
4. You are a licensing specialist. Your customer is a large company that has offices in France,
China, and England.
The company network consists of 30,000 desktops that run Microsoft Office Professional
2003. The employees need to be able to change the user interface languages frequently.
The customer wants to sign an Enterprise Agreement.
You need to recommend a language licensing solution for the customer.
What should you recommend?
A) Choose the All Languages option on the Enterprise Agreement enrollment.
B) Use the Platform Independent use rights in the Enterprise Agreement.
C) Use the Cross Language use rights in the Enterprise Agreement.
D) Choose the Listed Languages option on the Enterprise Agreement enrollment.
5. You are a licensing specialist. Your customer is Proseware, Inc., an online bookstore that has $30 million in annual sales.
Company Background
Proseware, Inc., has a main office in New York and branch offices in the United States,
Greece, and Malaysia. The company anticipates that sales will continue to grow this year.
Network Description
The company network contains 700 desktops that run Microsoft Windows XP Professional.
Two hundred of the desktops run Microsoft Office 2000 Professional, which is covered by
Software Assurance that expires in 13 months. The other 500 desktops run Office 2000
Standard, which is not covered by Software Assurance. The current desktop environment meets the company??s needs.
The network contains 100 Windows NT Server 4.0 servers that run the companys online
Web services. The company wants to upgrade all the servers to Windows Server 2003.
However, there is not enough budget to upgrade this year. The company is considering a
Microsoft Exchange Server 2003 deployment, and it expects to purchase about 20 additional servers during the next three years.
Current Licensing Solution
Proseware, Inc., currently purchases Microsoft software through an Open Volume agreement. In the past, the company made license-only purchases on all server software licenses and did not invest in Software Assurance. Because of the geographical locations of the company offices, managing licenses is difficult.
Business Goals
The chief executive officer (CEO) states that the information technology (IT) department is too busy managing the server infrastructure. The IT department has the following goals:
Increase the security of the network.
Maintain stability in the organizations infrastructure.
Ensure that the technology on new servers is kept current.
Increase the return on IT investments.
The IT department does not have time for basic desktop help desk requests. The department wants to find ways to gain additional technical support from Microsoft on desktop and server products that are purchased.
End of repeated scenario
You need to recommend a new software acquisition model for Proseware, Inc. Which two factors most influence the companys need to change its software acquisition model?
(Choose two.)
A) the need to increase the security of the network
B) the goal to stay current on server technology
C) the expected increase in sales
D) the need for additional technical support
E) the need to reduce up-front licensing costs
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D,E |



