Avaya 31860X Valid Test : Avaya IX™ Calling Design Exam

  • Exam Code: 31860X
  • Exam Name: Avaya IX™ Calling Design Exam
  • Updated: Jul 21, 2026
  • Q&As: 62 Questions and Answers

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Avaya 31860X Exam Syllabus Topics:

SectionObjectives
Topic 1: System Administration and Troubleshooting- Common deployment issues
- Monitoring tools and logs
Topic 2: Endpoints and Devices- Device provisioning and management
- IP deskphones and soft clients
Topic 3: Avaya IX Calling Architecture- Solution design principles
- Deployment models (on-premises / hybrid)
- Core platform components
Topic 4: Call Control and Signaling- Call routing and dialing plans
- SIP fundamentals in Avaya IX
Topic 5: Integration and Interoperability- PSTN connectivity
- Third-party SIP integration

Avaya IX™ Calling Design Sample Questions:

1. If a customer has an Avaya Aura 7.0 and shuffling is turned on within Communication Manager, which statement describes the media processing resource (DSP) requirements for a two-party call originated statement describes the media processing resource (DSP) requirements for a two-party call originated by a SIP station and terminated by an .H323 IP Trunk being recoded?

A) This call will shuffle after initial call set-up; i.e., one media-processing (DSP) channel is required for the first 20 seconds of the call, for each party.
B) Multi-party (i.e. 3-party or greater) calls cannot shuffle, and require media-processing channels for the entire call.
C) SIP-SIP two-calls calls will use SIP Direct Media, so no media-processing channels are required for this call.
D) This call cannot shuffle, and one media-processing channel is required for the entire call.


2. You are creating a new Communication Manager design. You have included Avaya provided servers with G450 gateways. The solution requires 200 - H.323 telephones. Trunk service from the PSTN will be IP trunks.
Shuffling will be enabled. They have also requested call recording via Device Media Call Control (DMCC) application programming interface.
To record all IP endpoints simultaneously, how many DSP resources are required?

A) 400 DSP resources
B) 600 DSP resources
C) 800 DSP resources
D) 200 DSP resources


3. Your customer is asking about the Multiple Appearance Directory Number (MADN) feature that has been added in support of CS1000 migrations. It includes Single Call Appearance/Arrangement (SCA) which works like Communication Manager bridging, and multiple Call Appearance/Arrange (MCA) which works like bridging on the CS1000.
Which statement about MCA is true?

A) It is only available on Device Adapted sets.
B) It makes all calls private.
C) It is only available on Avaya Equinox clients.
D) It is tied to a particular call appearance on the primary endpoint.


4. A company needs to add 1200 users to an Avaya Aura deployment, and wants the same level of audio and video services for all users. But there is not enough bandwidth for audio and HD video calls for all of the existing and new users. (Assume HD video uses 1 Mbps.) What can they do to provide the same audio and video services to all users?

A) Decrease Maximum Multimedia Bandwidth to below 512 Kbps.
B) Decrease Minimum Multimedia Bandwidth to below 512 Kbps.
C) Increase Multimedia Bandwidth parameter to 10 Mbps.
D) Increase Total Bandwidth parameter to 20 Mbps.


5. You are designing media gateways at remote locations for a customer. They have requested the following:
* Analog telephone calls go through the PSTN in case of power outage.
* Redundant power supply
* The same administrative and telephone functionality during WAN outage Which design meets these customer requests?

A) A design with G450 gateways with dual power supplies, and Standard Local Survivability A design with G430 gateways with dual power supplies, and Standard Local Survivability
B) A design with G430 gateways with dual power supply, and S8300 Survivable-Remote
C) A design with G450 gateways with dual power supplies, and S8300 Survivable-Remote


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: A

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