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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Extensibility and Configuration | - Business configuration sets - UI adaptation and customization |
| Master Data and Organizational Management | - Account and contact management - Organizational structure setup |
| Sales Processes | - Lead to opportunity management - Quote and order processing |
| SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
| Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. You need to change the settings for the lead aging notification. What do you have to do?
A) Use the business configuration work center to modify the number of days of the notification expiration
B) Use the Application and User Management work center to assign users to the notification
C) Use the Administrator work center to set up priorities for the notification
D) Use the Sales work center to trigger the time of the notification
2. Which of the following activities can you perform with the SAP add-in for Microsoft Excel? (2 correct answers)
A) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
B) Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
C) Upload Microsoft Excel workbooks to SAP Cloud for Customer
D) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
3. What type of confirmation is received for an availability check when you use the Quotation Request External Pricing option from SAP Hybris Cloud for Customer?
A) Non-binding Confirmation
B) Future Confirmation
C) Binding Confirmation
D) Semi-binding Confirmation
4. Which of the following activities can you perform when you configure territory hierarchies? (2 correct answers)
A) Upload Territory Hierarchy from Excel
B) Create multiple Root Hierarchies
C) Define Sales Hierarchy Levels
D) Assign employee substitute to Territory Hierarchies
5. The "Request external pricing" action returns not only a price but also an ATP result from the integrated On-Premise system. Determine whether this statement is true or false.
A) True
B) False
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C,D | Question # 3 Answer: A | Question # 4 Answer: B,C | Question # 5 Answer: A |
