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IBM Case Manager V5.0 Sample Questions:

1. Your case management solution requires case workers to have a view of information managed in a system external to IBM Case Manager and P8. How do you integrate such a view into the IBM Case Manager case worker's environment?

A) Integrate a mashup widget that displays the external system information
B) Use an IBM Forms Widget
C) Extend the Case Information Widget
D) Use the Case Data Widget

2. By default, IBM Case Manager automatically assigns a unique case ID to a case type by using the case type unique identifier plus a 12-character number sequence. Can that case type unique identifier be changed after deployment, and if so, how?

A) The default case type unique identifier can be changed after deployment by changing the CmAcmCaseIdentifier in the case type folder
B) The default case type unique identifier can be changed after deployment by changing the value of the case identifier prefix in the case type folder
C) The default case type unique identifier cannot be changed after deployment
D) The default case type unique identifier can be changed after deployment by changing the value of the case identifier mask in the case type folder

3. What type of owners are allowed for Mashups spaces?

A) The owner must be a group
B) Mashups spaces do not require owners
C) The owner must be a user or a group
D) The owner must be a user

4. How can you model the directing of work to case workers? (Choose two)

A) You associate workgroups with steps in the Step Editor
B) You specify workgroups as a property of a Case Task
C) You associate roles with Case Tasks in Case Builder
D) You associate roles with steps in the Step Editor
E) You can assign a specific user to a step in the Step Editor

5. You are getting a "FNRPA0024E IBM Case Manager Builder cannot connect to the Process Engine" error message when logging into the Case Manager Builder page. What Process Engine log files can you check to see if Process Engine is up and running?

A) Check the pesvr.log file, which is located in the Process Engine virtual server directory(Process_Engine_installation_directory/data/pesvr.Process_Engine_virtual_server_name)
B) Check the pe.log file located in the the Process Engine virtual server directory ( Process_Engine_installation_directory/data/pesvr. Process_Engine_virtual_server_name)
C) Check the pesvr_system.log file, which is located in the logs directory under the Process Engine virtual server directory ( Process_Engine_installation_directory/data/pesvr. Process_Engine_virtual_server_name/logs)
D) Check the pe.log file, which is located in the logs directory under the Process Engine virtual server directory (Process_Engine_installation_directory/data/pesvr.Process_Engine_virtual_server_name/logs)

Solutions: