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Cisco 642-467 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implement Cisco Unified IM and Presence | 30% | - Integrate with CUCM and LDAP - Deploy Cisco Jabber and clients - Configure service parameters and presence settings - Implement high availability and federation - Describe architecture and components |
| Implement Cisco Unity Express | 25% | - Configure users, groups, and mailboxes - Describe architecture and deployment options - Implement VPIM networking - Set up auto-attendant and call routing - Integrate with CUCM and CME |
| Implement Cisco Unity Connection | 35% | - Configure call management and routing - Integrate with Cisco Unified Communications Manager - Configure system settings, users, and mailboxes - Implement high availability and networking - Describe architecture and deployment models |
| Maintain and Troubleshoot Applications | 10% | - Diagnose call routing and messaging problems - Troubleshoot integration issues - Monitor system health and logs |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
1. In the Chat feature in Cisco Unified Presence, which protocol is used for communication between clients?
A) XCP
B) XMMP
C) IRC
D) XCPP
E) XMPP
2. Which two of the following statements are true about VPIM? (Choose two)
A) VPIM message use a similar format to SIP SDP messages, as defined in RFC 3281.
B) voice-mail systems that are using VPIM must have unique extensions.
C) VPIM users cannot be regular voice-mail users.
D) VPIM must be used when internetworking Cisco Unity Connection and Cisco Unity Express.
E) VPIM is used to exchange email messages between different voice-mail systems.
F) VPIM must use a location ID for each voice-mail system.
3. When changing a user password in Cisco Unity Express, how is that change propagated to Cisco Unified Communications Manager Express?
A) The change is automatic; no Cisco Unified Communications Manager Express administrator intervention is required.
B) The Cisco Unified Communications Manager Express administrator needs to manually update the user password changes.
C) Cisco Unified Communications Manager Express uses JTAPI to periodically synchronize the user information between Cisco Unified Communications Manager Express and Cisco Unity Express.
D) The Cisco Unity Express administrator must click Synchronize Information under the Administration menu.
4. After the initial Cisco Unity Connection installation, how and where can the time zone be changed?
A) The Cisco Unity Connection time zone can be changed from the Cisco Unified Operating System CLI.
B) The Cisco Unity Connection time zone can be changed from the Cisco Unified Operating System Administration GUI.
C) The Cisco Unity Connection time zone can be changed from the Cisco Unity Connection CLI.
D) The Cisco Unity Connection time zone can be changed from the Cisco Unified Communications Manager GUI.
E) The Cisco Unity Connection time zone cannot be changed after the initial installation. A reinstallation is required.
5. On which two protocols is the Voice Profile for Internet Mail protocol based? (Choose two.)
A) Internet Message Access Protocol
B) Post Office Protocol version 3
C) Multipurpose Internet Mail Extension
D) Simple Mail Transfer Protocol
E) Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions
F) Internet Relay Chat
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: D,F | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C,D |



