Cisco Unified Communications Architecture and Design : 642-415

  • Exam Code: 642-415
  • Exam Name: Unified Communications Architecture and Design
  • Updated: Aug 15, 2026
  • Q&As: 61 Questions and Answers

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Cisco 642-415 Exam Syllabus Topics:

SectionObjectives
Topic 1: Voice and Video Endpoint Integration- Endpoint deployment design
  • 1. Video conferencing endpoints
    • 2. IP phones and soft clients integration
      Topic 2: Cisco Unified Communications Architecture Overview- Unified Communications design principles
      • 1. Scalability and high availability concepts
        • 2. Voice, video, and data convergence considerations
          Topic 3: Quality of Service (QoS) and Network Infrastructure- QoS design for voice and video
          • 1. Bandwidth provisioning considerations
            • 2. Traffic classification and marking
              Topic 4: Call Control and Signaling Architecture- Cisco Unified Communications Manager design
              • 1. Dial plan design concepts
                • 2. Device pools and region configurations
                  Topic 5: PSTN and Gateway Design- PSTN connectivity options
                  • 1. Gateway selection and deployment
                    • 2. SIP trunking design considerations
                      Topic 6: Security and Survivability- Unified Communications security design
                      • 1. Encryption and secure signaling
                        • 2. SRST and failover mechanisms

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