Avaya 6402 Valid Test : Avaya IP Office Implementation

  • Exam Code: 6402
  • Exam Name: Avaya IP Office Implementation
  • Updated: Sep 04, 2026
  • Q&As: 63 Questions and Answers

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Avaya 6402 Exam Syllabus Topics:

SectionObjectives
Topic 1: Networking and SIP Integration- Network services
  • 1. SIP trunk configuration
    • 2. Security and firewall considerations
      • 3. LAN and WAN connectivity
        Topic 2: User and Telephony Configuration- Endpoint configuration
        • 1. Hunt groups and call routing
          • 2. IP phones and digital phones
            • 3. User profiles and extensions
              Topic 3: System Maintenance and Verification- Operational management
              • 1. Software upgrades
                • 2. System testing and validation
                  • 3. Backup and restore procedures
                    Topic 4: Applications and Unified Communications- Integrated applications
                    • 1. Voicemail configuration
                      • 2. Mobility and remote worker support
                        • 3. one-X Portal and collaboration features
                          Topic 5: Installation and Initial Configuration- System deployment
                          • 1. Hardware installation
                            • 2. Software installation and licensing
                              • 3. Initial system configuration
                                Topic 6: Troubleshooting- Problem diagnosis
                                • 1. Call processing issues
                                  • 2. Diagnostic and monitoring tools
                                    • 3. Endpoint registration problems
                                      • 4. SIP and network troubleshooting
                                        Topic 7: IP Office Solution Architecture- Platform fundamentals
                                        • 1. System architecture
                                          • 2. Deployment scenarios
                                            • 3. IP Office editions and components

                                              Avaya IP Office Implementation Sample Questions:

                                              Question 1

                                              When connecting a 1600 series IP telephone to an IP500v2, which license is required?

                                              A. Avaya IPEnd Points
                                              B. IP500 Public Worker
                                              C. IP500 Data Networking
                                              D. Privileged Edition


                                              Question 2

                                              A customer with digital stations uses their outbound digital lines at 95% of capacity. Which variable should be considered when planning for future growth?

                                              A. the number of VCM channels
                                              B. the number of users
                                              C. the number of hunt groups
                                              D. the number of trunks


                                              Question 3

                                              Which System SD Cards for IP Office define the default operating mode?

                                              A. Basic and Advanced
                                              B. Business and Private
                                              C. Preferred and Networking
                                              D. A-Law and u-Law


                                              Question 4

                                              You can create additional VoiceMail Pro Administrator Types. Which three types are available? (Choose three.)

                                              A. Basic
                                              B. Standard
                                              C. Advanced
                                              D. Manager
                                              E. Administrator


                                              Question 5

                                              Given the following Short Codes and system settings:

                                              What will happen after a user dials 500?

                                              A. The system will immediately present a wave off tone as thereis a conflict.
                                              B. The system willdial Extn 203 after four seconds.
                                              C. The system will immediately dial Extn203.
                                              D. The system will waitforadditional digits and timeout if no additional digits are presented.


                                              Solutions:

                                              Question 1
                                              Answer: A
                                              Question 2
                                              Answer: D
                                              Question 3
                                              Answer: D
                                              Question 4
                                              Answer: A,B,E
                                              Question 5
                                              Answer: B

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