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Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Installation and Initial Configuration | - System setup and commissioning
|
| Topic 2: User and Extension Management | - User provisioning and administration
|
| Topic 3: Trunking and Connectivity | - SIP and PSTN configuration
|
| Topic 4: Maintenance and Troubleshooting | - System monitoring and diagnostics
|
| Topic 5: IP Office System Architecture | - IP Office components and deployment models
|
| Topic 6: Voicemail and Messaging | - Voicemail Pro configuration
|
Avaya IP Office Implementation Sample Questions:
1. A call is directed to the first hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. By default, to which mailbox was the call sent?
A) the second hunt extension group mailbox only
B) the general sampling mailbox because hunt groups do not have mailboxes
C) both the first and second hunt group user mailboxes
D) the first hunt group mailbox only
2. In the exhibit, the User Profile for Amy Clement shows button programming. All buttons have a small lock that appears to the left of the button. What does the lock indicate?
A) The buttons only appearwhen the useris set to be a Public User.
B) The buttons ate unavailable to users setas Basic Worker.
C) The buttons have been programmed within User Rights.
D) The buttons can be changed or configured by the user.
3. Which two applications are provided with the Unified Communications Module? (Choose two.)
A) System Status Application
B) One-X@ Portal
C) Monitor
D) VoiceMailPro
E) IP Office Manager
4. Which feature will allow incoming calls to be routed appropriately during business hours?
A) Firewall Profile
B) Time Profile
C) IP Protocol
D) Alternate Network Selection
5. Whenever users have a call on hold, why can they not accept any further incoming calls?
A) Send All Calls setting is enabled
B) Audio Tone setting is enabled
C) Call waiting of f setting is enabled
D) Busy on Held setting is enabled
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B,D | Question # 4 Answer: B | Question # 5 Answer: D |
