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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

A) Migrating millions of records will cause Order Management to fail during processing due to large volume
B) Migrating millions of records may reduce query performance due to large data volumes
C) Migrating Assets instead of orders would provide more business Value.
D) There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
E) This would require migrating all products sold within last 5 years, including those that are no longer sold.

2. Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?

A) M:M
B) 1:1
C) M:1
D) 1:M

3. UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A) Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
B) Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
C) Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
D) Identify the business rules need to be implemented for creation and fulfillment of bulk orders.

4. Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?

A) Which of the products are inactive?
B) Can we rationalize products to a smaller number?
C) Are there customer specific offerings?
D) Which of the provided products are still actively sold?

5. A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A) Configure the tax rate in the price plan and it will be added automatically when added to the cart.
B) Add the delivery zip code customer field as a header in the pricing calculation matrix
C) Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
D) Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix

Solutions: