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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Planning and Design | 60% | - Migration strategy and data quality - Design scalable product catalog and data model - Sprint planning and story prioritization - Order capture, quoting and fulfillment design - Asset management and MACD flows |
| Topic 2: Discovery | 24% | - Assess customer IT ecosystem and architecture - Analyze requirements and constraints - Define KPIs and business objectives |
| Topic 3: Delivery and Implementation | 16% | - Integration and deployment best practices - Feature assessment: out-of-the-box vs custom - Solution validation and optimization |
Salesforce Communications Cloud Accredited Professional Sample Questions:
1. Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?
A) Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
B) Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
C) Only Migrate the assets needed when customers are trying to place MACD orders.
D) Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
2. A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?
A) Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
B) Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
C) This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
D) Product Model use hierarchical modeling which is natively supports EPC
E) Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
3. A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.
A) By automatically balancing order processing tasks across multiple orchestration items
B) By automatically queuing the fulfillment request to retry according to predefined retry policy.
C) By automatically queuing the fulfillment request to retry according to fallout analysis report.
D) By automatically balancing order processing tasks across multiple orchestration queues
4. A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?
A) Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
B) Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
C) Use Apex to be able to send the customized payload and interpret the response
D) Attach an Omniscript ta task and handle the integration manually
5. Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?
A) Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
B) Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
C) Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
D) Configure a Callout Orchestration item using the enhanced system interface
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,D,E | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |
