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Avaya 2U00210A Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Unified Communications Overview | 25% | - UC market trends and business drivers - Avaya UC portfolio positioning - Key benefits and use cases |
| Avaya Aura Core Solutions | 30% | - Avaya Aura System Manager - Interoperability and architecture - Avaya Aura Session Manager - Avaya Aura Communication Manager |
| Selling and Value Proposition | 10% | - Customer requirements alignment - Competitive differentiation - Solution ROI and business value |
| Collaboration and Endpoints | 20% | - Mobility and BYOD support - IP phones and video endpoints - Avaya VDI Communicator - Avaya one-X and workplace clients |
| Messaging and Cloud Integration | 15% | - Unified messaging features - Avaya Messaging Service (AMS) - UCaaS and hybrid deployment options |
Avaya APSS Unified Communications Online Test Sample Questions:
Question 1
Your client is trying to decide whether to purchase Avaya AES (Application Enablement Services) or Avaya ACE (Agile Communication Environment). Which platform is compatible with ACE and not AES?
A. Communication Server 1000
B. Avaya Aura@ System Manager
C. Communication Manager as an evolution server
D. Avaya Aura* Solution for Midsize Enterprise
Question 2
Avaya is bidding for a telecommunications project with the Government of India ("GOI") through one of its Partners. The GOI official who is in charge of the tender requests that the Partner arrange a site visit to Avaya premises to check out our facilities. This is part of the bidding process which authorizes the concerned department to undertake a capability study of all the bidders. The Partner and Avaya take the three (3) member GOI team on a tour of Avaya facilities and conduct a demo of our core offerings. At the end of the demo. Partner and Avaya serve refreshments i.e. tea/coffee and biscuits for the GOI team. Have the Partner and Avaya conducted themselves in compliance with Avaya policy?
A. No, because by hosting government officials, both the Partner and Avaya attempted to influence the government to secure a favorable response bid response.
B. Yes. because there was nothing wrong with facilitating the above since it was arranged pursuant to a legitimate government process (of reviewing bidder capabilities).
Question 3
You are helping Julio, an account executive, prepare for his Avaya Aura* presentation to his client. Although he understands that the architecture is a foundation for UC {unified communications) or CC (contact center) solutions, he wants to know what other purpose makes Avaya Aura" different from other architectures. (Choose one.)
A. It creates a connection-based architecture that provides people-centric collaboration by replacing a client's legacy solution.
B. It delivers a next generation, technology-centric architecture that provides advanced functionality.
C. It offers a people-centric architecture that enables business collaboration functionality.
D. It provides the latest four layer or tier architecture.
Question 4
HOTSPOT
Using one-X@ Mobile to place outbound calls through the enterprise has multiple benefits. For each subject, select the corresponding one-X Mobile@ benefit statement from the drop-down list.
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: Only visible for members |
