Avaya Aura® Experience Portal with POM Implementation and Maintenance : 3305

  • Exam Code: 3305
  • Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
  • Updated: Aug 09, 2026
  • Q&As: 64 Questions and Answers

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Avaya 3305 Exam Syllabus Topics:

SectionObjectives
Installation and Configuration- Experience Portal installation procedures
- Initial system configuration and setup
POM (Proactive Outreach Manager) Implementation- POM campaign configuration
- Outbound dialing strategies and workflows
Avaya Aura Experience Portal Architecture- System components and deployment architecture
- Integration with Avaya Aura ecosystem
System Administration and Maintenance- System monitoring and performance tuning
- User management and role configuration
Troubleshooting and Support- Identifying and resolving system issues
- Log analysis and diagnostics

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. After building an Avaya Aura Experience Portal (AAEP) system yon choose to install additional pack, from the Red Hat distribution media (such as mod_nss package from the Servers/Web Servers section and download updates to existing packages. You now find that you are unable to access AAEP web administration pages.
Which statement is true?

A) You can install antivirus software on the AAEP servers. Make sure you use on-access scanning where your antivirus software runs whenever a file is changed. In addition, enable it to start scanning at the system startup by default. These features will riot interfere with AAEP performance or the time that it takes for an AAEP system to come back online after a reboot.
B) Updating existing software packages on AAEP servers to newer releases than the ones delivered by or validated by AAEP installation media is supported and will not impact AAEP operatic upgrades at a later date.
C) Adding additional software packages on the AAEP servers other than the ones delivered by or validated by AAEP Installation media is supported and will not impact AAEP operations or upgrades at a later date.
D) Adding additional software packages not normally required by AAEP may require configuring new packages to use alternate network ports not reserved by Experience Portal.


2. What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)

A) Avaya Media Servers (AMS)
B) Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers
C) Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
D) Application servers (AS)
E) Media Processing Server (MPS)


3. Which field on the MRP Servers page specifies the IP address the speech server must server must use to communicate with the MRP when processing Automatic Speech Recognition (ASR) and text to speech requests?

A) Network Address (VoIP)
B) Host Address
C) Network Address (MRCP)
D) Network Address (AppSvr)


4. In preparation for upgrading an Avaya Voice Portal system to Avaya Aura Experience Portal (AAI P) 6.0, you Install a new Red HAT Enterprise Server Release 6.0 32 bit on a single CPU 1.6 GHZ server with 2 GB RAM. During AAEP installation you receive errors from the Prerequisite Checker.
Which two steps must you take to correct the issue-; and continue with this procedure? (Choose two)

A) Upgrade Red Hat ELS 6.0 OS from 32 bit to 64 bit as it is able to make more efficient use of the 2 GB RAM.
B) Bypass the Prerequisite Checker as it provides only a recommendation and not a requirement to run AAEP.
C) Replace or upgrade the server with a minimum of Dual Quad Core 1.6 GHz Pentium 4 or equivalent processors.
D) Upgrade the server to a minimum of 4 GB of RAM. ) Upgrade the server to a minimum of 320 GB Disk, 7200 RPM.


5. Which two user roles can be used to add, change, or delete the Intelligent Customer Routing (ICR) Control Application on the Experience Portal Manager? (Choose two)

A) Operations
B) Maintenance
C) ICR Administrator
D) Administration
E) Web Services


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B,C,D
Question # 3
Answer: C
Question # 4
Answer: C,D
Question # 5
Answer: C,D

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