Cisco Video Sales Essentials : 700-020

  • Exam Code: 700-020
  • Exam Name: Cisco Video Sales Essentials
  • Updated: Jul 15, 2026
  • Q&As: 62 Questions and Answers

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Cisco 700-020 Exam Certification Details:

Passing ScoreVariable (750-850 / 1000 Approx.)
Exam Price$80 USD
Exam NameCisco Video Sales Essentials
Sample QuestionsCisco 700-020 Sample Questions
Exam RegistrationPEARSON VUE
Number of Questions55-65
Duration90 minutes
Exam Code700-020 VSE
Recommended TrainingCisco Video Sales Essentials (VSE)

Cisco 700-020 Exam Topics:

SectionWeightObjectives
Video and Cisco Collaboration Advantages9%- Section Overview
- Identifying benefits of video communication
- Identify benefits of Cisco collaboration so
- Handling common objections
Outcome Based Selling for Video37%- Section Overview
- Vertical Approaches
  • Education
  • Energy, Oil & Gas
  • Financial Services
  • Government / Public Sector
  • Healthcare
  • Hospitality
  • Manufacturing
  • Retail

- Horizontal, or Line of Business Approaches

Tools and Resources3%- Section Overview
- Resources
Cisco Video Portfolio10%- Section Overview
- Where to start
- Endpoint Solutions
  • Endpoint Solutions – mobile clients
  • Endpoint Solutions – desktop
  • Endpoint Solutions – room systems
  • Endpoint Solutions – immersive experience

- Call Control Solutions
- Conferencing Solutions

  • Conferencing Solutions – Spark
  • Conferencing Solutions – WebEx
  • Conferencing Solutions – Cisco Meeting Server
  • Conferencing Solutions – Cisco TelePresence Server

- Management Solutions
- Recording Solutions
- Selecting Solutions
- Summarize Positioning

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/video-sales-essentials.html

Cisco 700-020 Exam Syllabus Topics:

SectionObjectives
Cisco Video Collaboration Fundamentals- Overview of Cisco video and collaboration portfolio
  • 1. Cisco collaboration architecture and ecosystem
    • 2. Key video conferencing solutions and endpoints
      Technical Solution Understanding- Core video conferencing technologies
      • 1. TelePresence systems and room-based solutions
        • 2. Web conferencing and unified communications integration
          - Network and infrastructure considerations
          • 1. Bandwidth, QoS, and deployment requirements
            • 2. Security considerations in video deployments
              Cisco Video Solutions Positioning- Value proposition of Cisco video solutions
              • 1. Use cases across enterprise environments
                • 2. Business outcomes and productivity benefits
                  Sales and Competitive Positioning- Selling Cisco video solutions
                  • 1. Mapping solutions to business challenges
                    • 2. Identifying customer needs and requirements
                      - Competitive differentiation
                      • 1. Key differentiators in enterprise collaboration
                        • 2. Cisco vs alternative video conferencing vendors

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