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Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
Aim of the Certificate Exam
The certification exam is designed to help the candidate excel and command his future progression. It is designed to
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Target Audience
The Oracle 1z0-996 Certification Exam is targeted to the candidates having experience of working with Oracle Utilities Customer Cloud technology and looking to pursue a career as an Oracle Certified specialist in the field of Oracle Utilities Customer Cloud technology.
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Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Measurements, VEE and IMD Processing | 20% | - Validation, Estimation and Editing (VEE) rules and exceptions - IMD statuses, exceptions and automatic retry - Types of Initial Measurement Data (IMD) - Derived values and measurement processing |
| Topic 2: Usage and Usage Subscriptions | 15% | - Usage calculation process - Configure and manage usage subscriptions - Usage transactions and usage subscriptions |
| Topic 3: Financials, Billing and Payments | 15% | - Credit, collections and overdue processes - Payments, overpayments and payment distribution - Manage financial transactions and adjustments - Billing process, bill segments and rates |
| Topic 4: Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Topic 5: Fieldwork and Service Order Management | 15% | - Configure and manage service order workflows - Service Order orchestrator and child activities |
| Topic 6: Devices, Measuring Components and Service Points | 20% | - Install events and lifecycle management - Relationships between devices, measuring components, and service points - Concepts of measuring components, devices, and service points - Configure device types, measuring component types, and device configurations |
