Simens SOCA Sales Small & Medium Businesses (SMB) : STI-884

  • Exam Code: STI-884
  • Exam Name: SOCA Sales Small & Medium Businesses (SMB)
  • Updated: Jul 28, 2026
  • Q&As: 130 Questions and Answers

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Simens STI-884 Exam Syllabus Topics:

SectionObjectives
Solution Architecture & Deployment- System architecture basics
  • 1. IP communication architecture
    • 2. Unified communications integration
      - Deployment considerations
      • 1. On-premise vs hosted solutions
        • 2. Scalability planning
          Sales Process for SMB Solutions- Solution proposal and closing
          • 1. Closing techniques
            • 2. Proposal development
              - Opportunity identification
              • 1. Needs assessment
                • 2. Lead qualification
                  Siemens SMB Solutions Portfolio- SMB communication systems overview
                  • 1. HiPath / OpenScape SMB solutions
                    • 2. Hybrid IP communications systems
                      - Product positioning for SMB customers
                      • 1. Unified communications offerings
                        • 2. Small business vs medium business solution mapping
                          SMB Market & Customer Requirements- Industry segmentation
                          • 1. Medium enterprise segment characteristics
                            • 2. Small business segment characteristics
                              - SMB business needs analysis
                              • 1. Cost efficiency requirements
                                • 2. Scalability and mobility needs

                                  Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

                                  1. Which system helps post voicemail and fax mail in the Outlook inbox and provides a one-touch call record facility?

                                  A) HiPath 5000 RSM
                                  B) HiPath OpenOffice
                                  C) HiPath OpenStage
                                  D) HiPath 3000


                                  2. Which is an indicator for opportunity if your prospect is a Value Chief?

                                  A) The prospect is interested in IP technology but is uneasy about a large initial investment.
                                  B) The prospect is investigating productivity features to make the business more efficient.
                                  C) The prospect has a PC network upgrade planned for implementing a new application.
                                  D) The prospect is moving to a new, more cost-effective office space.


                                  3. What do most customers look for when choosing a suitable telephony solution? (Choose three)

                                  A) It will work well with existing business processes.
                                  B) It will cut call costs.
                                  C) It will ensure tie-up with only one vendor.
                                  D) It will make employees feel engaged.


                                  4. Which features does Siemens HiPath 3000 offer for personal contactability? (Choose three)

                                  A) Integration for cellphones.
                                  B) DECT Cordless.
                                  C) Group-based routing of IM messages.
                                  D) Voice over wireless LAN (VoWLAN).


                                  5. Which IP communications system is best suited for small businesses with up to 30 users?

                                  A) HiPath 7000
                                  B) HiPath 4000
                                  C) HiPath Open Office Entry Edition (EE)
                                  D) HiPath 3000


                                  Solutions:

                                  Question # 1
                                  Answer: B
                                  Question # 2
                                  Answer: A
                                  Question # 3
                                  Answer: A,B,D
                                  Question # 4
                                  Answer: A,B,D
                                  Question # 5
                                  Answer: C

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