Oracle Utilities Customer Cloud Service 2021 Implementation Essentials : 1Z0-996-21

  • Exam Code: 1Z0-996-21
  • Exam Name: Oracle Utilities Customer Cloud Service 2021 Implementation Essentials
  • Updated: Oct 25, 2026
  • Q&As: 72 Questions and Answers

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About Oracle 1Z0-996-21 Real Exam

Good practice material does more than quiz you — it consolidates your IT knowledge into something usable. The 1Z0-996-21 question bank at GetValidTest is built for exactly that, with expert-verified answers aligned to the Oracle Utilities Customer Cloud Service 2021 Implementation Essentials blueprint.

Oracle 1Z0-996-21 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Devices & Measuring Components15%- Define device and measuring component concepts
- Configure device types and configurations
Topic 2: Customer Information & Financial Transactions15%- Configure account and financial data
- Maintain and manage customer information
Topic 3: Credit & Collections12%- Configure overdue debt management
- Set up collection processes
Topic 4: Service Order & Fieldwork10%- Understand service order orchestration
- Manage install events and service points
Topic 5: Payments & Adjustments15%- Configure and process adjustments
- Manage payments, overpayments, and distribution
Topic 6: Measurements, VEE & Usage15%- Configure usage calculations and subscriptions
- Explain measurement lifecycle and VEE rules
Topic 7: Billing & Rate Management18%- Apply rates, proration, and bill factors
- Configure bill segments and calculations

Planning Your Oracle Utilities Customer Cloud Service 2021 Implementation Essentials? Start With These Answers

The current exam information lists 60 questions for the 1Z0-996-21 exam, with 90 minutes minutes allowed. Practicing against the clock at home builds the pacing habits that exam day rewards.

The Oracle Utilities Customer Cloud Service 2021 Implementation Essentials blueprint covers these main domains:

  • Devices & Measuring Components (15%)
  • Measurements, VEE & Usage (15%)
  • Billing & Rate Management (18%)

Additional domains complete the official outline, and our bank covers the full range.

You can register through these official channels:

Book early for the best choice of dates and locations — and double-check your spam folder for the confirmation email.

Your money is protected by clear conditions. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims receive a full refund within seven days. The exclusions: exams taken within three days of purchase, a candidate name that does not match the payer, and free or expired products. If you prefer, we can exchange your product for two others of equal value instead.

Oracle lists the following prerequisites for the Oracle Utilities Customer Cloud Service 2021 Implementation Essentials: No mandatory prerequisites; hands-on experience and recommended training strongly advised.

Check the official certification page for the latest requirements before booking.

Because we remove the guesswork at every step. The 1Z0-996-21 bank consolidates the Oracle Utilities Customer Cloud Service 2021 Implementation Essentials knowledge points into expert-verified Q&As instead of leaving you to sift through the internet alone. A free demo shows the quality before you buy; instant delivery starts you the minute you do; 365 days of free updates — with a notification each time a new version releases — keep you current; and a strict information safety system plus a 7/24 golden-standard support team protect you throughout.

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As of the latest information, the 1Z0-996-21 exam requires a score of 68% to pass, and registration costs $245 USD. Oracle sets both figures, so verify them on the official site when you book.

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Oracle Utilities Customer Cloud Service 2021 Implementation Essentials Sample Questions:

Question #1

When configuring the Get Scalar Details usage rule, which three attributes can be defined to retrieve scalar values? (Choose three.)

  • A. Unit of Measure
  • B. Service Point ID
  • C. Time of Use
  • D. Service Quantity Identifier
  • E. Device ID
Reveal Solution  Discussion  0

Correct Answer: B,C,E  🗳️

Question #2

What correctly describes the order in which algorithms, if plugged in, are executed when a bill changes from the "Pending" state to the "Complete" state?

  • A. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion
  • B. Customer Class - Pre-Bill Completion; Service Agreement Type - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Post-Bill Completion
  • C. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Post-Bill Completion; Customer Class - Post-Bill Completion
  • D. Service Agreement Type - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion
  • E. Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Pre- Bill Completion; Service Agreement Type - Post-Bill Completion
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

A usage subscription must exist before usage transactions can be calculated for a specific service point.
Where do you configure the usage recipient?

  • A. in the Device Type
  • B. in the Measuring Component Type
  • C. in the Service Point Type
  • D. in the Usage Rule Type
  • E. in the Usage Subscription Type
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

Question #4

Which three statements are true about the different types of measuring components? (Choose three.)

  • A. Only physical measuring components reference a device configuration.
  • B. Scalar measuring components contain a single measurement for an arbitrary period of time.
  • C. The measuring component types are physical, standalone, scratchpad, and TOU.
  • D. The terms register and channel are synonyms for measuring component.
  • E. Seconds-per-interval (SPI) is one of the attributes of scalar measuring components.
Reveal Solution  Discussion  0

Correct Answer: B,C,D  🗳️

Question #5

Your client has the following requirements:
Many customers are installing their own solar electrical generation equipment. When these customers generate more electricity than required for their own use, the surplus can he exported back to the power grid.
In order to measure this generation, we have installed special scalar devices. These devices have separate registers to measure the energy generated (export) and the energy received (import) from the National Grid. Both reads will be stored in kWh, but the import is subtractive and export is consumptive.
What solution should you choose to configure the measuring component types for these specific requirements?

  • A. Create one new measuring component type for creating a new measuring component that will be linked to two different scalar devices (one for import and the other for export).
  • B. Create two new measuring component types (one for subtractive import and the other for consumptive export) to enable the creation of two measuring components that will be linked to one scalar device.
  • C. Create two service points: one for subtractive import and the other for consumptive export.
  • D. Create one new measuring component type for creating two measuring components (one for import and the other for export) that will be linked to one scalar device.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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