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IBM C9020-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Environment and Plans | 28% | - Analyze customer storage requirements - Determine capacity and performance planning - Evaluate existing infrastructure and workloads - Understand business continuity and disaster recovery needs |
| Resources and Tools | 19% | - Management and monitoring tools - Troubleshooting methodologies - Configuration and sizing resources - IBM documentation and support portals |
| CAMSS Concepts | 9% | - Data security and compliance - Cloud, Analytics, Mobile, Social, Security integration - Hybrid cloud storage considerations |
| Product Information | 44% | - IBM Storwize family architecture and features - IBM FlashSystem family - IBM Spectrum Storage software suite - IBM XIV Storage System - SAN Volume Controller (SVC) - Copy services, virtualization, and data reduction technologies |
IBM Midrange Storage Technical Support V4 Sample Questions:
1. A customer is looking for two new SAN Switches. A Business Partner suggested the Cisco MDS 9148 or IBM SAN48B-5.
Which key differencebetween these products should the storage specialist discuss with the customer?
A) Cisco MDS 9148 supports USB for microcode upgradability
B) IBM SAN48B-5 switches offer "ports on demand" scalability
C) Cisco MDS 9148 supports FICON attachement
D) IBM SAN48B-5 supports optional 16 Gbps SFP+ connections
2. From a performance perspective, which metric is the most important aspect of the storage system for streaming video?
A) Throughput
B) Latency
C) Capacity
D) IOPS
3. A potential customer is looking for a storage solution. The customer requires more than two I/O Groups and local HDD storage.
What is the best solution for this customer?
A) IBM Storwize V5000
B) IBM Storwize V3700
C) IBMStorwize V7000
D) IBM SAN Volume Controller
4. An IBM customer has had trouble with restores on its older disk array. The last time this happened it caused a 20% drop in web traffic leading to lost sales. They would like to implement a new DCS3860 storage system and have called upon the IBM specialist to provide an overview. The customer is highly concerned about using more space in the data center.
What should the IBM specialist recommend as features on the IBMDCS3860 to address these concerns?
A) Easy Tier functionality for automated data placement
B) Global Parallel File System for automated recovery
C) Dynamic Disk Pooling for automated recovery
D) Volume Copy for automated data placement
5. A customer has been experiencing sporadic performance issues on its IBM Storwize
V7000 system. Analysis has shown that during peak workloads it is CPU constrained.
What can be done to alleviate the CPU contention?
A) Perform a Capacity Magic study
B) Add IBM Spectrum Control
C) Add a second I/O group
D) Implement Real-time Compression
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |
