SAP Certified - SAP Field Service Management : C_FSM_2601

  • Exam Code: C_FSM_2601
  • Exam Name: SAP Certified - SAP Field Service Management
  • Updated: Jul 24, 2026
  • Q&As: 68 Questions and Answers

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SAP C_FSM_2601 Exam Syllabus Topics:

SectionObjectives
Planning and Dispatching- Scheduling and optimization
  • 1. Manual dispatching
    • 2. Automatic scheduling
      Master Data and Configuration- Configuration settings
      • 1. Custom fields and workflows
        • 2. Business rules
          - Core master data setup
          • 1. Technicians and resources
            • 2. Customers and service objects
              Integration and Extensions- SAP integration scenarios
              • 1. SAP S/4HANA integration
                • 2. API-based extensions
                  Mobile Field Service Execution- Technician mobile application
                  • 1. Smartforms and checklists
                    • 2. Material and time recording
                      • 3. Work order execution
                        Analytics and Reporting- Operational reporting
                        • 1. Service performance metrics
                          • 2. Workforce productivity analysis
                            SAP Field Service Management Overview- System architecture and components
                            • 1. SAP FSM platform overview
                              • 2. Integration with SAP ecosystem

                                SAP Certified - SAP Field Service Management Sample Questions:

                                1. What challenges do businesses face that SAP aims to address with its transformation journey?
                                There are two correct answers.

                                A) The need for a proven implementation framework
                                B) Navigational support to mitigate complexity
                                C) Heavy customization
                                D) The need for rapid market expansion
                                E) Developing a global workforce


                                2. What are some of the features available to technicians on the mobile apps?
                                There are four correct answers.

                                A) Service workflows
                                B) Using smartforms/checklists
                                C) Recording efforts, expenses, and mileage
                                D) Recording planned/unplanned consumption of material/spare parts


                                3. Which of the following features are part of company configuration?
                                There are four correct answers.

                                A) Custom translations
                                B) Service workflows
                                C) Password policy
                                D) Company settings
                                E) Screen configuration
                                F) Admin policy groups


                                4. Customer use self-service through the portal and the chat assistant.
                                Choose the correct answer.

                                A) True
                                B) False


                                5. What information do I need to create a custom label translation?
                                There are three correct answers.

                                A) Object type
                                B) Translation key
                                C) Language
                                D) Translation value


                                Solutions:

                                Question # 1
                                Answer: A,B
                                Question # 2
                                Answer: A,B,C,D
                                Question # 3
                                Answer: A,B,D,E
                                Question # 4
                                Answer: A
                                Question # 5
                                Answer: B,C,D

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